FAQ

Location, location, location…

The perfect location can be different for every client. Some prefer a local therapist that’s close to home; some want to make a stop on their way home from work; and others prefer one that is separate from both to maximize privacy and create an entirely separate space for their therapeutic work.

My office is centrally located in Willow Grove. I LOVE this location, as it caters to so many communities and neighborhoods. It’s conveniently located down the street from the Willow Grove Mall where there’s an abundance of shops, restaurants, and stores within walking distance.

I’ve received so much feedback from clients over the years about how important it is to be able to do multiple errands/appointments when committing to or scheduling a therapy session. Sometimes we need something outside ourselves to motivate us to make that first or next appointment. And some of us have such tight schedules that we have to be able to multitask as conveniently as possible. Something as simple as grocery shopping or returning a shirt to the mall can help us rationalize our need to make time for the most important errand of all, “self-care” – this location covers it all!

And don’t worry… we even have our own private parking lot off the main road!

Have you ever found that perfect doctor, hair stylist, gym, etc., only to find out that they either aren’t taking any new clients/patients or their hours don’t fit with your schedule? It’s super frustrating!

That’s why I always do my best to accommodate new clients by offering evening and weekend appointments to fit the tightest of schedules. Appointments are available Sunday through Wednesday, with general hours between 12 pm and 9 pm:

*Sunday: 12 pm – 9 pm
Monday: 12 pm – 9 pm
Tuesday: 12 pm – 9 pm
Wednesday: 12 pm – 9 pm

*Full transparency: I offer Sunday appointments September through May, as I, too, enjoy going down to the shore on summer weekends.

I do not accept insurance (see information below), so my therapy services are considered “out-of-network.” That means they require out-of-pocket payments (cash or check only).

Individual and family sessions (50 minutes) cost $150.

Group sessions (60 minutes) cost $40 per group member per session.

All intake sessions (75 minutes) are $225.*

For clients who are a great fit for my services and who genuinely cannot afford the session fee, I do hold limited spots on my caseload for sliding-scale cases. We can discuss your financial needs and options for sliding scale during our initial phone consultation.

If you are a struggling college student, please reach out… I want to help!

In relating all-too-well with the struggle of a first generation college student who could have seriously used some added support, I also offer significantly reduced rates for college students who are solely financially responsible for their own therapy services.

Yes! I often have clients request reimbursement receipts (aka, “superbills”), which I am happy to provide on a weekly or monthly basis on request.

If you aren’t familiar with the reimbursement process, I recommend first contacting your employer’s HR department or contacting your insurance company directly to discuss reimbursement options for an “out-of-network provider.” If they do offer reimbursement for services, I can provide you with an electronic receipt that has all of the necessary information for you to submit to your insurance.

Absolutely! I think it can be super helpful to have access to check-ins in-between sessions.

I can be available via phone call, text, or email in between sessions – on a reasonable basis of course. Email and text are easiest for me to respond to, as I may not always be in a confidential space for a call. I am happy to be available for an occasional text or email as needed for support in-between sessions, or we can schedule a free 15-minute phone check-in between sessions.

I’m usually available for extra support during my regular office hours (provided I am not in session). Any contacts during my non-regular office hours may take up to 24 – 48 hrs. for a response.

These check-ins are an additional support to our work together but would not be an available option for emergency support. For emergencies between sessions, please call 911, the mobile crisis unit for your county, or go to the nearest emergency room.

Hell, yes. I am a big believer in basic needs being essential to this therapeutic process, which is why I often keep beverages, candy/chocolate, and snacks in my office.

I also have a major pillow collection, lots of sensory tools, essential oils, weighted blankets, and art supplies available for use during sessions. You are also welcome to bring food/drinks, blankets, slippers, or whatever else makes you feel most comfortable.

My goal is to have our space feel as comfortable as possible during our work together.

I often have clients ask if certain thoughts, feelings, or behaviors are “normal” or share fears they have of being the most “severe” client. My thoughts on that: You are You – and you are complete and whole just the way you are in the moment in your life that we meet.

Your journey here is for you and you alone – to reach a higher or deeper sense of self and/or to enhance a healthier or more fulfilling life in whatever way that looks like for you. In that sense, I honor you just the way you are, and work with you and support you in this therapeutic journey – free from labels or judgments.

Yes – my FAVORITE question of all! Where to begin!? ::stretches out and laces up sneakers::

So, before I go on writing an entire novel, or quoting psych research articles, or sending you links to theories and historical psychologists, here’s the short answer: We’re literally the best. Yes, I said it. I know I’m biased as an LMFT, but for real, we have the most comprehensive and whole person training needed to do this deeper kind of work.

Our training programs focus on every aspect of the person as a whole – including every role we take on, every type of relationship we are in, generational family patterns that exist (whether we like it or not), every stage/age of development in life, and we look at all levels of intersectionality that connect to our identity and experience in this life. So, if you’re looking for some next level work on self, MFT is the way to go.

If you’re looking for short-term, not-so-deep-self, or a quick fix “band-aid” type therapy, then my office is definitely not the place to come.

IT HAPPENS! Yes, I know this isn’t popular among therapists, but the reality is, things come up and there’s the possibility that this will happen.

To help prevent this from happening, we have a few things in place. I’ve created a financial agreement that is included in every client’s consent forms and initial paperwork that outlines the expectations for appointments and scheduling. We’ll discuss this thoroughly in our first session and acknowledge any obstacles or challenges.

I’ll always work with you on scheduling sessions with as much accommodation I can offer, and I’ll help you come up with a system for reminders and accountability.

I offer evening and weekend appointments to reduce the amount of conflicts or unexpected obstacles, and I also offer one free missed appointment with no charge.

I hold a mutual respect for both your time as well as my own, so there is a full cancellation fee charged for any missed sessions or cancellations without 24 hours’ notice.

Lots of teens and young adults have this question, which is totally understandable!

Therapy can be scary at first, and it can be hard to trust that what you say in session really stays in session. I very strictly uphold the laws on confidentiality with all of my clients, protecting your privacy and keeping what is said in session between us, unless you request that I share or assist you in sharing pertinent information, at which point a written release of information may be required.

The only times that a break in confidentiality is required (by law) fall under mandated reporting. These instances involve cases of danger or harm to yourself, to a minor, or the threat of danger or harm to someone else. I will spend time in our first session thoroughly discussing what confidentiality means in a therapy setting and what my role is as a mandated reporter. I will answer any and all questions and hypotheticals that you may have.

I believe that trust and safety are crucial to the client-therapist relationship and the overall therapeutic process, so I try to be as transparent and clear as possible when discussing such important boundaries.